Forward-thinking professional with a passion for making companies the best they can be. Over 08 years of experience overseeing Branch Operations,Sales, Administration and Coordination at large businesses. Detail-oriented and knowledgeable of the analytics necessary to evaluate a companys performance, as well as the means to apply those analytics to drive the company forward and maximize profit. Committed to innovation in the field of business Sales, operations and administration.
JDs:
Supervising the day-to-day operations of the administrative department and staff members.
Developing, reviewing, and improving administrative systems, policies, and procedures.
Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.
Office vehicles fleet management (running hours, repairs, maintenance).
Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.
Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
Managing Procurement & Purchases.
Vendor’s management.
Managing office budget and cash flows.
Interviewing, hiring & training new employees.
Completing performance evaluations.
Coordination and support to all departments.
Find ways to increase quality of customer service.
Ensuring company policies implementation.
Coordination and relationship management with company’s stakeholders.
Formulate strategic and operational objectives.
Strategizes process improvements to ensure everyone completes their tasks on schedule.
Ensure all operations are carried on in an appropriate, cost-effective way.
Supervise office purchasing and Daily cash bank statements.
Reporting to General Manager.
Key Responsibilities:
• Supervising the day-to-day operations of the administrative department and staff members.
• Developing, reviewing, and improving operational systems, policies, and procedures.
• Managing Procurement & Purchases.
• Contracts Management.
• Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.
• Working with the accounting and management teams to set budgets, monitor spending, and process payroll and other expenses.
• Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
• Vendor’s management.
• Managing office budget and cash flows.
• Interviewing, hiring & training new employees.
• Completing performance evaluations.
• Coordination and support to all departments.
• Find ways to increase quality of customer service.
• Ensuring company policies implementation.
• Coordination and relationship management with company’s stakeholders.
• Office vehicles fleet management (running hours, repairs, maintenance).
• Strategizes process improvements to ensure everyone completes their tasks on schedule.
• Ensure all operations are carried on in an appropriate, cost-effective way.
• Supervise office purchasing and Daily cash bank statements.
• Reporting to General Manager.
• Brand new machinery Imports/Trading, contract management, sales and marketing,
• Road and structural construction, material handling machinery sales.
• Earthmoving heavy machinery and mining equipment.
• Major Customers: DGP(Army), NLC, FWO, USAID, OGDCL etc.
• Major Principals: Komatsu, Ammann, Manitou, Zoomlion, Astec, Road tec, Power Curbers, , Green Power, etc.
• Preparation and submission of quotations to customers.
• Preparation of tender Bid.
• Preparing and updating Gantt Charts for Contracts.
• Managing CRM for Sales Team.
• Seller’s side operations, functions and communications.
• Complete Contract management.
• Preparing and filing sales contracts and agreements.
• Liaising with other departments on administrative matters of mutual importance.
• Visit and develop new prospective customers.
• Customers Relationship management.
• Managing the flow of financial instruments and receivables.
• Managing important documents and communicating relevant information.
• Ensuring the adequacy of sales-related equipment or material.
• Responding to complaints from customers and give after-sales support.
• Contribute to overall customer satisfaction by promptly answering emails and queries.
• Any task assigned by the supervisor.
JDs:
Brand new machinery Imports/Trading, contract management, sales and marketing,
Road and structural construction, material handling machinery sales.
Earthmoving heavy machinery and mining equipment.
Used Machinery Fleet Management.
Preparing and updating Gantt Charts for Contracts.
Seller’s side operations, functions and communications.
Manage CRM For Sales Team.
Preparing and filing sales contracts and agreements.
Liaising with other departments on administrative matters of mutual importance.
Visit and develop new prospective customers.
Customers Relationship management.
Managing the flow of financial instruments and receivables.
Preparation and submission of quotations to customers.
Preparation of tender Bid.
Managing important documents and communicating relevant information.
Ensuring the adequacy of sales-related equipment or material.
Responding to complaints from customers and give after-sales support.
Contribute to overall customer satisfaction by promptly answering emails and queries.
Any task assigned by the supervisor.
• Fielding queries from staff and clients.
• Printing, scanning, e-mailing, and distributing hard copies of documents.
• Preparing budgets and tracking expenditure across the organization.
• Purchasing stationery and other office supplies as these become depleted.
• Vendors Management.
• Contracts Management.
• Scheduling meetings and events based on staff members' availability.
• Drafting agendas, booking venues, and sourcing refreshments ahead of each event.
• Representing the organization during meetings with stakeholders.
• Securing transport and accommodation bookings for staff upon request.
• Formulating and distributing administration policies, and updating existing protocols.
Fielding queries from staff and clients.
Printing, scanning, e-mailing, and distributing hard copies of documents.
Preparing budgets and tracking expenditure across the organization.
Purchasing stationery and other office supplies as these become depleted.
Scheduling meetings and events based on staff members' availability.
Drafting agendas, booking venues, and sourcing refreshments ahead of each event.
Representing the organization during meetings with stakeholders.
Securing transport and accommodation bookings for staff upon request.
Formulating and distributing administration policies, and updating existing protocols.
1. Roles/JDs In Contents Collection & Management Department (July 1st 2018 to 30th November 2019):
● Worked as a Member of Content Experts Selection Committee.
● Coordination with PhD experts associated with different Universities all over Pakistan.
● Coordination with marketing department for confirming project completion dates and content requirements by the client.
● Coordination with Manager Operations on behalf of CC&M department on day to day tasks.
● Management of Data base of pool of Experts working with NTS.
● Managing and updating the personal profiles of each expert on regular intervals.
● Editorial review of content developed by the experts.
● Emails to experts for development of content and there follow up.
● Preparation and processing of payment Cases of test Content Developers and Reviewers.
● Emails Drafting.
● Responsible for timely submission of subjective result scores of candidates marked by experts to result department of NTS.
● Report to Director CC&M Department.
2. Roles/JDs In Test Admin Department (1st February 2014 to 30th June 2018) :
● Coordination with test centers all over Pakistan.
● Coordination with chief supervisors of NTS working in different cities.
● Managing data base of test centers and Invigilation staff.
● Preparation and processing of payment cases of invigilation staff and test centers.
● Coordination with vendors and clearance of their payment cases.
● Dealings with queries regarding payment issues.
● Coordination with District Coordinators All over Pakistan.
● Staff allocation for test conductance.
● Test centers allocation.
Report to Manager Operations.
1. Roles/JDs In Contents Collection & Management Department (July 1st 2018 to 30th November 2019):
Worked as a Member of Content Experts Selection Committee.
Coordination with PhD experts associated with different Universities all over Pakistan.
Coordination with marketing department for confirming project completion dates and content requirements by the client.
Coordination with Manager Operations on behalf of CC&M department on day to day tasks.
Management of Data base of pool of Experts working with NTS.
Managing and updating the personal profiles of each expert on regular intervals.
Editorial review of content developed by the experts.
Emails to experts for development of content and there follow up.
Preparation and processing of payment Cases of test Content Developers and Reviewers.
Emails Drafting.
Responsible for timely submission of subjective result scores of candidates marked by experts to result department of NTS.
Report to Director CC&M Department.
2. Roles/JDs In Test Admin Department (1st February 2014 to 30th June 2018) :
● Coordination with test centers all over Pakistan.
● Coordination with chief supervisors of NTS working in different cities.
● Managing data base of test centers and Invigilation staff.
● Preparation and processing of payment cases of invigilation staff and test centers.
● Coordination with vendors and clearance of their payment cases.
● Dealings with queries regarding payment issues.
● Coordination with District Coordinators All over Pakistan.
● Staff allocation for test conductance.
● Test centers allocation.
Report to Manager Operations.